Terms of Service

Last updated August 11, 2026

This Terms of Service and Disclaimer Agreement (“Agreement”) is a legally binding contract between you (“User,” “you,” or “your,” whether an individual, accounting firm, business entity, or partner) and the owner and operator of the application currently accessible at https://caipibara.com/(the “Application”), its parent entities, subsidiaries, affiliated companies, hosting partners, third-party infrastructure providers, technology licensors, and their respective officers, directors, employees, agents, and representatives (collectively, the “Company,” “Company Group,” “we,” “us,” or “our”).

This Agreement governs your access to and use of the Application, including its online AI bookkeeping, tax filing, accounting, data analytics, CFO tools, APIs, and associated web properties (collectively, the “Services”).

By creating an account, syncing data, or utilizing the Services, you expressly agree to all terms contained herein. If you do not agree, you must immediately cease all use of the Services.

1. Definitions and covered entities

1.1. Scope of protected entities

All protections, waivers, disclaimers, limitations of liability, and indemnities established in this Agreement apply equally and unconditionally to:

• The Application and its web properties;
• Its legal parent company, holding companies, operating entities, and corporate affiliates;
• Its cloud hosting providers (including AWS ca-central-1 infrastructure), data storage partners, and third-party software integrations; and
• The founders, officers, directors, employees, contractors, developers, and legal representatives of any entity listed above (collectively, the “Protected Parties”).

2. Nature of services, disclaimer of accuracy, and no liability for outputs

2.1. AI workflow platform

The Services are provided strictly on an “as is” and “as available” basis. The Services function as an automated prep-assistant for bookkeeping, reporting, and tax summaries (such as GST/HST). The Services do not perform human professional accounting, auditing, legal, or tax judgment.

2.2. Disclaimer of warranties

To the maximum extent permitted by applicable Canadian law, the Protected Parties expressly disclaim all warranties, express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. No advice or information obtained from the Services shall create any warranty not expressly stated herein.

2.3. Mandatory user verification and complete liability waiver

You acknowledge that artificial intelligence, machine learning, and automated data ingestion are subject to inherent errors, hallucination, miscategorization, and misinterpretation. You hold sole, absolute responsibility for inspecting, auditing, verifying, and signing off on all financial statements, ledger entries, tax filings, and CFO deliverables generated by the platform.

The Protected Parties shall have zero liability for any financial errors, tax penalties, CRA/Revenu Québec reassessments, audit fines, lost profits, or business interruptions arising directly or indirectly from your reliance on output generated by the Services.

3. Third-party integrations and data sources

3.1. External API and software dependencies

The Services integrate with third-party applications, financial institutions, and accounting software (e.g., Xero, banking APIs, document ingestion tools). The Protected Parties do not control, monitor, or guarantee the operation, uptime, or data accuracy of these third-party platforms.

3.2. Upstream data contamination

If inaccurate, corrupted, or incomplete data is ingested into the Application from a third-party source or User-uploaded document, the Protected Parties bear no responsibility for the resulting AI output. You agree that outages or errors originating from third-party services do not constitute a breach of this Agreement by the Company.

4. Data security, compliance, and breach waiver

4.1. Security infrastructure standards

The Company Group utilizes commercially reasonable, industry-standard administrative, physical, and technical safeguards (including multi-tenant workspace isolation and Canadian localized hosting) designed to protect data.

4.2. Absolute security disclaimer and waiver

You acknowledge that internet-based financial software is inherently vulnerable to cyber threats, unauthorized access, and hardware/software vulnerabilities.

To the maximum extent permitted by Canadian law, the Protected Parties shall not be liable for any unauthorized access, data breach, ransomware attack, data corruption, or unauthorized disclosure of User Data.

Nothing in this Agreement shall limit liability resulting directly from the Company Group's proven gross negligence or intentional willful misconduct under applicable law.

5. Data usage, AI training, and monetization of derived knowledge

5.1. Operational license

You grant the Protected Parties a worldwide, non-exclusive, royalty-free license to host, copy, process, and transmit all uploaded documents, ledger data, and transaction histories (“User Data”) solely to supply and maintain the Services.

5.2. AI model training

You expressly grant the Protected Parties the perpetual, irrevocable right to utilize User Data, interaction logs, and corrections made during human review to train, refine, test, and enhance our artificial intelligence models, algorithms, and automated workflows.

5.3. Ownership and commercialization of derived knowledge

Subject to compliance with Canadian federal privacy laws (PIPEDA) and provincial regulations (Quebec Law 25, BC PIPA, Alberta PIPA), the Company Group may aggregate, de-identify, and anonymize User Data such that it cannot reasonably be linked to any individual, business, or accounting firm (“Derived Knowledge”).

You acknowledge and agree that Derived Knowledge is the exclusive intellectual property of the Company Group.

The Company Group reserves the unrestricted right to utilize, sublicense, share, publish, or sell Derived Knowledge (e.g., industry benchmark reports, generalized economic metrics, and financial trend analyses) to third parties for commercial gain, without compensation or attribution to you.

6. B2B client consent, compliance, and indemnification

6.1. B2B legal warranty

If you are an accounting firm, enterprise, or service provider processing financial data on behalf of end-clients or third parties:

• You represent and warrant that you possess all necessary statutory and contractual rights, end-user consents, and authorization required under applicable Canadian privacy laws (including PIPEDA and Quebec Law 25) to upload their data to the Application.
• You explicitly warrant that your end-clients have consented to their data being processed by automated third-party AI platforms and converted into anonymized Derived Knowledge.

6.2. Absolute indemnification

You agree to defend, indemnify, and hold completely harmless all Protected Parties against any claims, regulatory proceedings, fines (including statutory penalties under Quebec Law 25), administrative sanctions, or legal fees arising from:

• Your failure to obtain necessary legal consents from your end-clients;
• Your use or submission of AI outputs without independent human CPA audit;
• Any tax reassessments, CRA penalties, or financial claims asserted by your clients or regulatory authorities.

7. Record retention and account termination

7.1. CRA compliance responsibility

The Canada Revenue Agency (CRA) mandates that books and records be maintained for a minimum of six (6) years. The Services serve as an active workflow tool, not an archival storage repository.

7.2. Data deletion upon termination

Upon termination or cancellation of your account for any reason, the Company Group has no obligation to store, maintain, or export your User Data. You are solely responsible for downloading and archiving all necessary ledgers, statements, and supporting documentation prior to account termination. The Protected Parties disclaim all liability for lost records resulting from account closure.

8. Limitation of liability

8.1. Total monetary cap

To the maximum extent permitted by law, the total aggregate liability of all Protected Parties for any and all claims arising out of or relating to this Agreement or the Services shall be strictly limited to:

1. The actual amount paid by you to the Company in the three (3) months immediately preceding the event giving rise to the claim; or
2. For free trials, beta users, or non-paying accounts, a total aggregate maximum of one hundred Canadian dollars ($100.00 CAD).

8.2. Consequential damages waiver

In no event shall any Protected Party be liable for any indirect, consequential, incidental, special, punitive, or exemplary damages, including but not limited to lost profits, reputational damage, loss of business opportunity, audit penalties, or loss of data.

9. Governing law, jurisdiction, and class action waiver

9.1. Governing law

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, excluding choice of law rules.

9.2. Exclusive forum

Any legal action, suit, or proceeding arising under or relating to this Agreement shall be brought exclusively in the courts located in the City of Toronto, Province of Ontario, Canada. You irrevocably submit to the personal jurisdiction of such courts.

9.3. Mandatory class action waiver

You and the Company Group agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

10. General provisions

10.1. Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

10.2. Entire agreement

This Agreement constitutes the entire understanding between you and the Company Group regarding the Services, superseding all prior oral or written agreements, communications, or representations.

Acknowledgement and acceptance

By creating an account, accessing the platform, or clicking “I accept,” you confirm that you have read, understood, and unconditionally agree to be bound by this Agreement and its waivers of liability.